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Ask a Gemologist

Do you have a question about an item in our online catalog? Or perhaps you're curious about something you saw here in the store. Would you like an explanation about a jewelry term or help with understanding diamonds and gemstones, watches or gold? Are you looking for something in particular? Maybe you have a concern you'd like us to address.

scope"Ask a Gemologist" is here to assist you. Mardon Jewelers is a leading retail jeweler with the knowledge and the resources to answer your questions.

Please understand that we will not be able to provide values or identifications on specific items via email. Many variables need to be taken into account when considering these issues, and visual examination by a Gemologist is always required in order to make a positive identification. If you do need appraisal services or gemstone identification, you can contact Mardon for more details and further assistance.

Please refer to our Frequently Asked Questions first - chances are, you may find your answer here quickly and easily. If our Gem FAQ is not helpful… just "Ask a Gemologist."

Fill out the form below, providing as much detailed and specific information as you can. We'll email an answer back to you as soon as possible.

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